Wilks Head & Eve LLP (“We”) are committed to protecting and respecting your privacy.
For the purpose of UK and European data protection and e-privacy legislation (Data Protection Legislation), the data controller is Wilks Head & Eve LLP of 3rd Floor, 55 New Oxford Street, WC1A 1BS.
We will collect and process the following data about you:
If our client for valuation services is a local authority (including where the resident wishes to exercise a right to buy), they may give us the occupant’s name and home address for the purpose of arranging an appointment to inspect the property for valuation purposes.
Where we otherwise receive information from third parties, we will notify you when we receive information about you from them and the purposes for which we intend to use that information.
We will only collect, use and otherwise handle your personal information when:
as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; and/or
We use information held about you in the following ways:
Marketing Opt-Out – you are entitled to opt-out of marketing communication at any time and free of charge by emailing use at email@example.com or by using the “unsubscribe” option included in any marketing e-mail or other marketing material received from us.
We may also use any personal information that you provide to us:
If you choose not to provide personal information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the personal information. Aside from this, your visit to the website will remain unaffected.
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive), where those purposes are compatible.
Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your personal information is adequately protected.
You agree that we have the right to share your personal information with the following third parties:
i). Google Analytics
Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google“). Google Analytics works using cookies.
Google Analytics cookies collect your IP address, however because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics.
The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the USA and shortened there.
We use the information collected by Google Analytics cookies to find out about how visitors use our website.
The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data.
You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
iii) Sharing with our group companies
When a group company intends to use your personal information for a new purpose, they will let you know about this.
We will let you know if we need to transfer your personal information to any third party service providers located outside of the EEA.
We may share your personal information with selected third parties including:
We will disclose your personal information to third parties:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to:
please contact us at email@example.com.
Where you request access to your personal information, the information will be provided in writing. In order to comply with your request, we may ask you to verify your identity. We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you an administrative fee.
We will provide you with all rights in relation to your personal information to which you are entitled under applicable law. If you are unhappy with the way that we have handled your personal information, you can make a complaint to the authority responsible for data protection in the country that you are based. In the UK this is the Information Commissioner’s Office, www.ico.gov.uk. Contact details are typically available online, or alternatively you may ask us for assistance by emailing us at firstname.lastname@example.org.
Issue Date: May 2018
If you would like to obtain a quote or enquire about any of our services, please call or email us today on:
Our staff will be happy to answer any questions or put you in touch with a specialist partner who will advise you further.